BURNOUT SYNDROME AND ASSOCIATED FACTORS IN THE CARE STAFF OF THE HOSPITAL JAPONÉS, BOLIVIA

https://doi.org/10.56274/rcs.2023.2.2.24

Abstract

The Covid-19 pandemic has caused a global health crisis and high work stress in health staff. Objective: To determine the level of Burnout Syndrome and the associated factors in physicians and nurses of the Hospital Japonés. Methods and materials: A descriptive cross-sectional study was carried out and the sample included of 249 physicians and nurses. The instruments that were used were the Maslach questionnaire and another for the sociodemographic and labor variables, the data were processed with the SPSS version 25 software. Results: 66.3% of the health staff were female, 69.5% % were between 25 to 35 years of age. 67.1% had temporary contracts. 68% who attended >4 patients per shift presented a high level of burnout syndrome, 67.7% and 35.2% of physicians and nurses respectively with experience from 1 to 5 years presented a moderate level. 94.3% of physicians and 90.1% of nurses presented a level of Burnout Syndrome from moderate to severe. Conclusion: The constant analysis of the Burnout Syndrome in health staff is essential due to its significant impact on the physical and mental health of the professional, as well as the propensity to make mistakes. A moderate to severe level of burnout syndrome was found, with age and the number of patients seen per shift being the main associated factors. Therefore, it is necessary to establish promotion and protection activities in mental health to address this problem.